Accessibility statement for letsendhatecrime.com
This accessibility statement applies to all pages on the website hosted at letsendhatecrime.com.
This website is run by Greater Manchester Combined Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- some elements lack sufficient contrast, meaning some users with low vision may struggle to distinguish certain details
- site isn’t keyboard accessible
- animations can’t be stopped and started
- you cannot skip to the main content when using a screen reader
- headings are not nested correctly on all pages
- download buttons lack context
- page content not contained within landmarks
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email gmdigital@greatermanchester-ca.gov.uk
- call 0161 778 7000
- Write
Greater Manchester Combined Authority
Broadhurst House
56 Oxford Street
Manchester
M1 6EU
We’ll consider your request and get back to you.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GMCA Digital team.
Email gmdigital@greatermanchester-ca.gov.uk
Telephone 0161 778 7000
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
Greater Manchester Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some images do not have an appropriate text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by 30th September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We are actively working to improve the accessibility of this website and expect to complete this work before 1st October 2020.
Preparation of this accessibility statement
This statement was prepared on 22/09/2020. It was last reviewed on 23/09/2020.
This website was last tested on 22/09/2020. The test was carried out by K2L Marketing Ltd.
We used this approach to deciding on a sample of pages to test. All publicly reachable pages on the website were audited to determine if they met the required accessibility guidelines.